Create a new user account and assign permissions accordingly: When a new team member joins, you should create a new user account in JIRA and assign the necessary permissions based on their role and responsibilities. This ensures that the new member has access to the relevant features and projects within JIRA, facilitating their integration into the team and workflow.

JIRA plugins and add-ons can indeed be used to extend JIRA's functionality by adding new features and capabilities, such as integrations, automation, or enhanced user interface elements.

In the context of JIRA, "scaling" primarily refers to handling a growing number of users and projects. This includes ensuring that the system can accommodate increased data volume, user interactions, and project complexity effectively.

Before upgrading a critical JIRA plugin, it is essential to ensure a smooth transition. First, backup the JIRA instance to avoid data loss in case of unexpected issues. Then, test the new plugin version thoroughly in a sandbox environment to identify any compatibility issues or unexpected behavior. Only after successful testing should you proceed with upgrading the plugin in the production environment.

A "post function" in a JIRA workflow is a task or action that is executed after an issue transitions from one status to another. These functions are typically used to automate actions such as updating fields, sending notifications, or triggering external processes. They are executed after the transition occurs.

Comprehensive documentation provides clear instructions and guidelines for backup and restore procedures. It includes detailed steps, configurations, and considerations, ensuring that administrators can efficiently execute the restore process without ambiguity. Comprehensive documentation minimizes the risk of errors and enhances the reliability of the restore operation.

In JIRA, the term "Assignee" refers to the user who is currently responsible for resolving the issue. They are typically the person assigned to work on and complete the task associated with the issue. This role ensures clear accountability and helps in tracking the progress of the task within the team.

Agile Reports are the most suitable for enhancing reporting capabilities in JIRA. They offer comprehensive insights into project progress, sprint performance, and team productivity. You can find them in the JIRA Marketplace, where numerous plugins and add-ons are available to extend JIRA's functionality. These reports help visualize data and facilitate informed decision-making.

In JIRA, the component that handles email notifications and SMTP configuration is the mail server. It is responsible for sending out notifications to users based on configured events and managing SMTP settings to ensure proper email delivery.

In JIRA Service Desk, customers can raise requests through the Portal. JIRA Service Desk provides a customer portal where users can submit their requests, view the status of their requests, and communicate with service desk agents.