Groovy is commonly used for advanced automation in JIRA. It offers powerful scripting capabilities and is supported by JIRA for customizing workflows, automating tasks, and developing plugins.

When the Product Owner identifies a critical change in priorities during a Sprint, the Scrum Team should evaluate the impact on the Sprint Goal and discuss it with the Product Owner. This ensures transparency and alignment with the Sprint Goal, enabling the team to make informed decisions about adjusting the Sprint backlog. Rushing to incorporate the new item without considering its impact can lead to scope creep and jeopardize Sprint commitments.

The Scrum Master's role during Sprint Execution is to facilitate the Scrum events, such as the Daily Stand-up, Sprint Review, and Sprint Retrospective. They also remove impediments that are blocking the team's progress, coach team members on Scrum practices, and ensure that the Scrum framework is followed effectively.

The Scrum Team handles changes to the Sprint scope by negotiating them with the Product Owner. If the changes are deemed feasible and align with the sprint goal, they may be added to the Sprint backlog with the approval of the Product Owner. It's essential to maintain transparency and collaboration between the team and the Product Owner to ensure that changes do not disrupt the sprint's progress unnecessarily.

The cumulative flow diagram in Kanban provides a visual representation of the workflow, displaying how work progresses through different stages. By analyzing this diagram, teams can identify bottlenecks, optimize their workflow, and improve efficiency and performance.

With a "Shared Configuration" in JIRA, you can efficiently manage and apply consistent field configurations across numerous projects, streamlining project setup.

Custom Fields allow you to capture additional information on issues beyond the default fields provided by JIRA. By creating a custom field for "Support Team" and configuring it to appear on the appropriate screens, you can ensure that every issue is assigned to the right support team based on the type of request. This ensures efficient routing of IT support requests to the appropriate teams.

In JIRA, "resolution" refers to the reason why an issue is closed. It helps in tracking the outcomes of issues, such as "Fixed," "Won't Fix," "Duplicate," etc., providing clarity on the status of the issue. It's a crucial part of workflow management, aiding in reporting and understanding the resolution of various issues.

Bulk Operations in JIRA allow simultaneous updates to multiple issues' assignees, making it efficient for managing workload distribution across teams.

It is important to involve team members when designing workflows in JIRA to gain diverse perspectives. By incorporating input from various stakeholders, teams can create workflows that accurately reflect the needs and preferences of all members, leading to higher adoption rates and better overall performance.