In JIRA, what is a global permission?

  • A permission granted to a specific group across all projects.
  • A permission granted to a specific user in all projects.
  • A permission granted to all users in a specific project.
  • A set of permissions applied to all projects in JIRA.
In JIRA, a global permission refers to a set of permissions applied to all projects in the instance. These permissions typically include actions such as creating projects, administering users, and managing system configurations. Global permissions are managed by JIRA administrators and are crucial for maintaining security and access control across the entire JIRA instance.

Quick filters in Agile boards allow you to create _______ criteria for issues displayed on the board.

  • Continuous
  • Dynamic
  • Static
  • Static and Dynamic
Quick filters in Agile boards enable the creation of both static and dynamic criteria for filtering issues displayed on the board. This flexibility allows users to focus on specific subsets of issues based on their current needs.

What is the difference between a user and a group in JIRA?

  • A user can access all projects, while a group can only access specific projects
  • A user can belong to multiple groups, while a group can only contain one user
  • A user has administrative privileges, while a group does not
  • A user represents an individual, while a group is a collection of users
In JIRA, a user represents an individual account, while a group is a collection of users. Users have their own set of permissions and can perform actions independently, whereas groups are used to assign permissions to multiple users collectively. Users can belong to multiple groups, allowing for flexible permission management.

What precautions should be taken before initiating a restore process in JIRA?

  • Delete existing data, Disable antivirus software, Enable all plugins, Share backup file publicly
  • Stop JIRA services, Verify backup integrity, Share backup file publicly, Disable email notifications
  • Verify backup integrity, Ensure compatibility between backup and JIRA version, Disable email notifications, Stop JIRA services
  • Verify backup integrity, Update JIRA version, Disable firewall, Change backup file extension
Before initiating a restore process in JIRA, it's crucial to take certain precautions. Firstly, verify the integrity of the backup to ensure it's not corrupted. Secondly, ensure compatibility between the backup and the JIRA version to prevent any compatibility issues during restoration. Additionally, it's recommended to disable email notifications and stop JIRA services to prevent any interruptions during the restore process.

What are the key components of a JIRA Service Desk "knowledge base"?

  • Articles, Categories, Labels
  • Projects, Versions, Components
  • Statuses, Transitions, Workflows
  • Tickets, Assignees, Comments
The key components of a JIRA Service Desk knowledge base include articles, categories, and labels. Articles contain the information and solutions for common issues, categories help in organizing articles effectively, and labels enable easy search and retrieval of relevant articles.

Scenario: A team member mistakenly assigned an issue to the wrong person in JIRA. What action should they take to reassign the issue to the correct team member?

  • Edit Issue
  • Assign to Me
  • Move
  • Assign
To reassign an issue to the correct team member in JIRA, the appropriate action is to use the "Assign" option. This allows the user to select the correct team member to whom the issue should be assigned. Therefore, the correct option is Assign.

How often is a Burndown Chart typically updated during a sprint?

  • Bi-weekly
  • Daily
  • Monthly
  • Weekly
A Burndown Chart is typically updated daily during a sprint. Daily updates allow the team to track progress, identify any impediments, and make necessary adjustments to ensure sprint goals are met.

When might you use JIRA Automation Rules in your project?

  • To automate repetitive tasks such as assigning issues or sending notifications.
  • To customize the JIRA interface for better user experience.
  • To generate detailed reports on project progress.
  • To manually update issue statuses.
JIRA Automation Rules are used primarily to automate repetitive tasks within a project. For example, you can create rules to automatically assign issues to specific team members based on certain conditions, or to trigger notifications when certain events occur. This helps streamline workflow and reduces manual effort.

Your team is using JIRA to manage a software development project, and you want to track the progress of your team's work during a sprint. What JIRA feature or report would you use for this purpose?

  • Agile Board
  • Burndown Chart
  • Issue Navigator
  • Sprint Report
The Burndown Chart in JIRA is specifically designed to track the progress of work during a sprint. It provides a visual representation of the work completed versus the work remaining over the duration of the sprint, allowing the team to assess their progress and make necessary adjustments to meet their sprint goals. The chart typically plots the ideal trend line (showing the projected completion based on the team's velocity) and the actual work completed, enabling teams to identify any deviations from the planned trajectory.

When performing a full system backup in JIRA, it includes data such as issues, projects, attachments, and _______.

  • User Preferences
  • User Permissions
  • System Settings
  • Workflows
The correct option is Option 3: System Settings. A full system backup in JIRA encompasses crucial data such as issues, projects, attachments, and system settings. These settings are vital for restoring the system to a previous state.