When customizing a JIRA workflow, what is the purpose of a validator?

  • To assign the issue to a specific user
  • To change the issue's priority
  • To create a sub-task
  • To ensure that certain conditions are met before an issue can transition to a new status
Validators in JIRA workflows serve the purpose of ensuring that certain conditions or criteria are met before allowing an issue to transition from one status to another. This could include checking for required fields, valid input, or other custom conditions set by administrators.

What is the purpose of project permissions schemes in JIRA, and how can they be customized?

  • To automate project workflows
  • To control access to project resources and actions
  • To manage issue priorities and resolutions
  • To track project progress and performance
Project permissions schemes in JIRA serve the purpose of controlling access to project resources and actions. They allow project administrators to define who can view, create, edit, and transition issues within the project. By customizing the project permissions scheme, administrators can ensure that the right users have the appropriate level of access to project resources, helping to maintain security and enforce compliance with organizational policies and procedures.

What is a common use case for JIRA Automation Rules?

  • Automatically assigning incoming issues to specific team members based on predefined criteria.
  • Customizing the JIRA dashboard layout.
  • Generating random issue IDs for new tickets.
  • Manually updating issue priorities.
One common use case for JIRA Automation Rules is to automatically assign incoming issues to specific team members based on predefined criteria. This helps ensure that issues are promptly addressed by the appropriate personnel without manual intervention, thereby improving efficiency and workflow in the project.

Agile encourages ___________ collaboration between team members and stakeholders.

  • Cross-functional
  • Fragmented
  • Hierarchical
  • Individual
Agile promotes cross-functional collaboration, where team members from different disciplines work together towards a common goal. This ensures that everyone's expertise is utilized effectively, leading to better outcomes.

_______ is a JIRA feature that enables automatic rule-based actions in response to issue events.

  • Automation
  • Components
  • Custom Fields
  • Notifications
JIRA's automation feature allows users to set up rule-based actions triggered by specific events on issues, streamlining processes and reducing manual effort.

What is a "service request" in JIRA Service Desk?

  • A bug reported by a user
  • A formal request from a customer for assistance or information
  • A scheduled maintenance activity
  • A task assigned to an agent for resolution
In JIRA Service Desk, a "service request" refers to a formal request from a customer for assistance or information. It could include tasks like seeking technical support, requesting access to a system, or asking for information. Service requests are typically handled by support agents to ensure timely resolution and customer satisfaction.

How can you add a quick filter to an Agile board in JIRA?

  • Click on the "+" icon next to the filter bar and define the filter criteria.
  • Go to board settings and select "Quick Filters" from the sidebar menu.
  • Open the filter dropdown on the board and select "Add Quick Filter."
  • Use the JQL query builder to create a filter and apply it to the board.
Quick filters in JIRA Agile boards allow users to quickly narrow down the displayed issues based on predefined criteria. To add a quick filter, users can click on the "+" icon next to the filter bar on the board and define the filter criteria. This helps in focusing on specific sets of issues, improving visibility and productivity during sprint planning and execution.

In JIRA, what should be avoided when creating issue names?

  • Including project codes
  • Using emojis
  • Using long descriptive titles
  • Using special characters
When creating issue names in JIRA, it's essential to avoid using long descriptive titles as they can make the issue tracker cluttered and difficult to navigate. Instead, opt for concise and clear titles that accurately represent the issue being addressed. This practice enhances the efficiency of issue tracking and helps team members quickly identify and prioritize tasks.

JIRA Data Center offers a scalable solution for handling large numbers of plugins and add-ons by providing _______.

  • clustering
  • load balancing
  • mirroring
  • partitioning
JIRA Data Center provides scalability for managing large numbers of plugins and add-ons through clustering. Clustering allows the distribution of workload across multiple nodes, enhancing performance and reliability while accommodating the increased load generated by numerous plugins and add-ons.

Your company has acquired another large company, and you need to integrate their JIRA instance with your existing one. What strategies would you employ to ensure smooth integration and scalability?

  • Define a consistent set of workflows and schemes
  • Establish a data migration plan
  • Implement a consolidated JIRA instance
  • Set up application links for seamless communication
Setting up application links allows for seamless communication between JIRA instances, facilitating data exchange and collaboration. While consolidating instances can simplify management, it might not be feasible in complex setups. Establishing a data migration plan ensures smooth transition and integration of data. Defining consistent workflows and schemes promotes uniformity and standardization across the integrated instances.