Middleware is best described as:

  • A component that
  • A layer of software
  • A program that connects
  • Software that sits
Middleware is a layer of software that acts as a bridge between different software applications, helping them communicate and function together.

A telecommunications company wants to improve its customer service by having a unified system to track customer complaints, feedback, and interactions. Which type of system would best suit their needs?

  • Customer Feedback Management System (CFMS)
  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Supply Chain Management (SCM)
Customer Relationship Management (CRM) is designed to manage customer interactions, complaints, and feedback, making it ideal for improving customer service.

The ability for cloud systems to scale according to demand is known as:

  • Automation
  • Elasticity
  • Redundancy
  • Virtualization
Elasticity refers to the cloud's ability to scale resources up or down based on demand, ensuring optimal performance and cost-efficiency.

Which of the following is NOT a typical characteristic of SaaS?

  • Automatic updates
  • High initial investment
  • Local software installation
  • Scalability
SaaS typically does not involve a high initial investment, as it's known for its cost-effectiveness. It offers scalability, automatic updates, and eliminates the need for local software installation, but it's not associated with a high upfront cost.

The servers and data storage systems that make up the backbone of a cloud computing system are collectively referred to as the:

  • Cloud Backbone
  • Cloud Core
  • Cloud Infrastructure
  • Cloud Superstructure
The term "Cloud Infrastructure" refers to the underlying servers and storage systems that form the foundation of a cloud computing system.

A tech startup wants a cloud solution where they can deploy their applications without provisioning the infrastructure. Which cloud service model best fits their needs?

  • Function as a Service (FaaS)
  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
For a tech startup looking for a solution without dealing with infrastructure provisioning, Platform as a Service (PaaS) is ideal. It allows them to focus on application development while the provider handles the underlying infrastructure.

A hospital is migrating its patient data to a cloud provider. They want to ensure that the cloud provider has mechanisms in place to constantly monitor and report any unauthorized access or potential breaches. Which auditing and monitoring practice should they inquire about?

  • Disaster Recovery Plans
  • Intrusion Detection Systems (IDS)
  • Penetration Testing
  • Security Information and Event Management (SIEM)
To monitor and report unauthorized access or breaches, hospitals should inquire about Security Information and Event Management (SIEM) systems. SIEM solutions provide real-time analysis of security alerts and event management to ensure the early detection of potential threats.

A company wants to build a serverless application that reacts to changes in their database using Amazon DynamoDB. Which service should they consider for processing these changes?

  • AWS Lambda
  • Amazon EC2
  • Amazon RDS
  • Amazon SQS
AWS Lambda is a serverless compute service that can be triggered by changes in Amazon DynamoDB. It allows you to build applications that react to database changes without managing servers.

Which of the following can be a consequence of account hijacking?

  • Data theft and loss of data control
  • Improved cloud service performance
  • Better user experience
  • Reduced subscription costs
Account hijacking can result in data theft and loss of data control, as the attacker may manipulate or steal data. Other options are unrelated to the consequences.

A disgruntled employee with elevated access rights who intentionally sabotages the company's data is classified as which type of insider threat?

  • Accidental Insider
  • Competent Insider
  • Malicious Insider
  • Negligent Insider
A "Malicious Insider" is an employee with malicious intent who abuses their access to harm the organization intentionally. This is a severe insider threat that organizations need to protect against.