JIRA plugins and add-ons can indeed be used to extend JIRA's functionality by adding new features and capabilities, such as integrations, automation, or enhanced user interface elements.

Create a new user account and assign permissions accordingly: When a new team member joins, you should create a new user account in JIRA and assign the necessary permissions based on their role and responsibilities. This ensures that the new member has access to the relevant features and projects within JIRA, facilitating their integration into the team and workflow.

Agile Reports are the most suitable for enhancing reporting capabilities in JIRA. They offer comprehensive insights into project progress, sprint performance, and team productivity. You can find them in the JIRA Marketplace, where numerous plugins and add-ons are available to extend JIRA's functionality. These reports help visualize data and facilitate informed decision-making.

In JIRA, the term "Assignee" refers to the user who is currently responsible for resolving the issue. They are typically the person assigned to work on and complete the task associated with the issue. This role ensures clear accountability and helps in tracking the progress of the task within the team.

When customizing an Agile board's columns in JIRA, you can rearrange the order of columns, change the names of the columns to reflect specific stages of your workflow, and choose which issue types are displayed in each column.

JIRA allows you to create custom fields to capture specific information about issues. Custom fields can be tailored to suit your project's unique requirements, enabling you to capture and track relevant data effectively.

By configuring Issue Security Scheme, you can restrict access to specific issues within a project. This allows you to define security levels for issues and specify which users or groups can access them. This ensures that only authorized individuals have access to sensitive information within the project.

It's essential to advise your team member to use descriptive keywords in the issue's name as it helps in understanding its purpose clearly, fostering effective communication within the team.

In JIRA Service Desk, customers can raise requests through the Portal. JIRA Service Desk provides a customer portal where users can submit their requests, view the status of their requests, and communicate with service desk agents.

In JIRA, the component that handles email notifications and SMTP configuration is the mail server. It is responsible for sending out notifications to users based on configured events and managing SMTP settings to ensure proper email delivery.

A CSV (Comma-Separated Values) file is a plain text file that stores tabular data separated by commas. In JIRA, CSV files are commonly used for data import and export operations. When importing data into JIRA, users often prepare the data in CSV format to map fields from the external source to corresponding fields in JIRA. Similarly, when exporting data from JIRA, users can choose to export the data in CSV format for compatibility with other systems or for further analysis in spreadsheet applications.

A newly created JIRA project typically has three default statuses: "To Do," "In Progress," and "Done." These statuses represent the basic workflow states an issue can be in. Understanding the default statuses is important for setting up workflows and managing issues effectively in JIRA.