Scenario: During a sprint, the team encounters unexpected technical challenges that increase the amount of work required to complete the user stories. What impact would you expect to see on the Sprint Burndown Chart?
- The burndown chart will show a flat line indicating no change in work remaining.
- The burndown chart will show a fluctuating line indicating unpredictable progress.
- The burndown chart will show a shallower slope indicating decreased work remaining.
- The burndown chart will show a steeper slope indicating increased work remaining.
If unexpected technical challenges arise during a sprint, it will likely increase the amount of work remaining, leading to a steeper slope on the Sprint Burndown Chart. This indicates that the team is facing difficulties in completing the planned work within the sprint timeframe.
Scenario: In your project, you want to ensure that only certain team leads have the authority to transition issues to the "Approved" status. How can you achieve this in JIRA?
- Edit Workflow
- Add Condition
- Restrict Transition
- Assign Permission Scheme
To restrict the transition of issues to the "Approved" status to certain team leads, you can achieve this by adding a condition to the transition. By configuring a condition, such as a specific user or role, only those designated individuals will have the authority to transition issues to the "Approved" status. Therefore, the correct option is Restrict Transition.
When customizing an Agile board, you can define columns to represent different stages of your _______ process.
- Deployment
- Development
- Testing
- Workflow
When customizing an Agile board, defining columns to represent different stages of your workflow process enables teams to visually track the progress of their work items as they move through various stages of development, testing, and deployment.
To change an issue's status, you must perform an issue _______.
- Clone
- Edit
- Move
- Transition
Changing an issue's status in JIRA requires performing an issue transition, indicating the movement of the issue through its workflow states.
In JIRA, what is a "Project Role"?
- A feature allowing users to customize project workflows.
- A predefined set of permissions and responsibilities assigned to users within a project.
- A specific type of issue within a JIRA project.
- A tool for creating custom fields in JIRA projects.
In JIRA, a "Project Role" is a predefined set of permissions and responsibilities assigned to users within a project. These roles help in managing access and responsibilities effectively within a project by assigning specific permissions to different roles such as administrators, developers, testers, etc.
JIRA's "Project Roles" feature allows you to define _______ roles for project participants.
- Customized
- Permission-based
- Project-specific
- User-specific
In JIRA, "Project Roles" feature enables you to tailor roles based on project requirements, granting specific permissions to users within those roles.
What is a "customer portal" in JIRA Service Desk?
- A chat platform for real-time support
- A repository of knowledge articles
- A self-service interface for customers to raise requests
- An internal tool for agents to manage tickets
The "customer portal" in JIRA Service Desk is a self-service interface where customers can raise requests, report issues, and track the progress of their tickets. It empowers customers to resolve their queries independently, reducing the workload on support teams and enhancing customer experience.
The x-axis of a Burndown Chart typically represents _______.
- Time
- Story Points
- Tasks
- Team Members
The correct option is Time. In a Burndown Chart, the x-axis typically represents time, usually divided into the duration of a sprint. This allows teams to track their progress over time and assess whether they are on track to complete their work by the end of the sprint.
JIRA administrators can customize _______ to control who can perform certain actions on issues.
- Issue Security Schemes
- Permission Schemes
- Project Roles
- Workflow Schemes
Issue Security Schemes in JIRA allow administrators to restrict access to specific issues based on user roles or groups, controlling who can perform actions like viewing, editing, or commenting on those issues.
Which of the following is an example of a custom field type in JIRA?
- Description
- Priority
- Summary
- Text Field
A custom field type in JIRA could be a Text Field, which allows users to input textual information specific to their needs. Unlike system fields like Priority, Summary, and Description, custom fields are tailored to the requirements of individual projects or teams.
_______ is a JIRA feature that helps in project portfolio management for large teams.
- Agile Board
- Dashboard
- Portfolio
- Workflow
JIRA's Portfolio feature enables project portfolio management, facilitating strategic planning and alignment of projects with organizational objectives, particularly beneficial for large teams.
The "knowledge base" in JIRA Service Desk allows customers to find _______ solutions to their problems.
- Common
- Customized
- Personalized
- Relevant
The knowledge base in JIRA Service Desk provides a repository of common solutions to issues and frequently asked questions, enabling customers to find relevant answers and self-serve, reducing the need for direct support and improving customer satisfaction.