What role does software maintenance play in enhancing customer satisfaction and user experience?
- It has no impact on customer satisfaction.
- It can lead to more bugs and issues, decreasing satisfaction.
- It addresses user concerns, improves reliability, and adds features, increasing satisfaction.
- It only focuses on fixing minor bugs.
Software maintenance is crucial for addressing user concerns, enhancing the reliability of the software, and adding new features that can significantly improve customer satisfaction and the overall user experience. This, in turn, can lead to increased customer loyalty and positive reviews.
Loading...
Related Quiz
- How does regression testing ensure the consistent functionality of software after changes have been made?
- How does automation in software testing enhance the ability to detect errors and improve overall software quality?
- The principle of _____" implies that all API calls should result in the same outcome regardless of how many times the call is repeated.
- Why is it significant to prioritize test cases during software testing?
- How does the Chain of Responsibility design pattern decouple the sender and receiver objects?