You are an experienced JIRA administrator, and a new version of a critical JIRA plugin is released. What steps should you take before upgrading the plugin to ensure a smooth transition?
- Backup the JIRA Instance
- Contact Technical Support for Assistance
- Test the Plugin in a Sandbox Environment
- Upgrade the Plugin Immediately
Before upgrading a critical JIRA plugin, it is essential to ensure a smooth transition. First, backup the JIRA instance to avoid data loss in case of unexpected issues. Then, test the new plugin version thoroughly in a sandbox environment to identify any compatibility issues or unexpected behavior. Only after successful testing should you proceed with upgrading the plugin in the production environment.
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