Scenario: You are a JIRA administrator, and you need to troubleshoot a workflow issue where some transitions are not working as expected. What steps would you take to diagnose and resolve this problem?

  • Check Field Configuration
  • Check Issue Status
  • Check User Permissions
  • Check Workflow Conditions
Workflow Conditions define the criteria that must be met for a transition to be available on an issue. By reviewing and potentially modifying the conditions associated with the problematic transitions, you can diagnose and resolve workflow issues where transitions are not working as expected. This ensures smooth and consistent workflow behavior within the JIRA instance.
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