Scenario: A team member feels undervalued and overlooked, leading to resentment within the team. How would you address this interpersonal conflict?

  • Schedule a one-on-one meeting to listen to the team member's concerns and provide recognition and feedback
  • Ignore the team member's feelings and focus on team performance
  • Criticize the team member for being overly sensitive
  • Exclude the team member from future projects
Scheduling a one-on-one meeting demonstrates a commitment to understanding the team member's perspective and addressing their concerns. Providing recognition and feedback validates their contributions and fosters a positive work environment, resolving interpersonal conflicts and enhancing team morale.
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