Scenario: A cross-functional project is facing communication breakdowns, leading to misunderstandings and delays. How would you identify and rectify the communication issues?

  • Conduct a communication audit to identify gaps and implement a structured communication plan
  • Blame individual team members for the breakdowns
  • Increase the frequency of meetings without addressing underlying issues
  • Reduce the scope of the project to simplify communication
Conducting a communication audit helps identify gaps and challenges in communication channels. Implementing a structured communication plan addresses these issues by establishing clear channels, protocols, and tools, improving clarity, efficiency, and effectiveness.
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