Your team has encountered a critical issue in the production environment after deploying the software. Outline the steps you would take to address this issue and prevent similar incidents in the future.

  • Conduct Root Cause Analysis
  • Identify and Isolate the Issue
  • Implement Automated Testing
  • Rollback to the Previous Version
In response to a critical production issue, the key step is to conduct a root cause analysis. This involves identifying the underlying cause of the problem to implement a targeted solution. Rolling back may be necessary, but preventing future incidents requires understanding and addressing the root cause.
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