When planning for a major technological upgrade, what workforce considerations should be prioritized?

  • Focusing on hiring employees with general technical skills
  • Outsourcing the technology implementation to a specialized firm
  • Reducing training costs by hiring new skilled employees
  • Retraining current employees to adapt to the new technology
When planning for a major technological upgrade, prioritizing the retraining of current employees is crucial. This approach promotes loyalty, leverages existing institutional knowledge, and ensures a smoother transition to the upgraded technology.
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