In conflict resolution, what is the significance of active listening?
- It allows for better understanding of the other person's perspective
- It creates more misunderstandings
- It helps in dominating the conversation
- It prolongs the conflict
Active listening is significant in conflict resolution as it allows for a better understanding of the other person's perspective. It involves giving full attention, asking clarifying questions, and demonstrating empathy.
Loading...
Related Quiz
- In compensation benchmarking, _______ is a key factor in aligning pay scales with industry standards.
- Conflict resolution in virtual teams requires special consideration of _______.
- The technique of _______ is used for creating a talent pool for future vacancies.
- What is the primary goal of a behavioral interview technique?
- The metric called _______ measures the ratio of accepted job offers to the total number of offers made.