What role does mediation play in resolving conflicts at work?
- Mediation allows a third party to impose a solution
- Mediation facilitates open communication and guides parties toward a mutually acceptable resolution
- Mediation is a formal process used only for severe conflicts
- Mediation is primarily used for blaming individuals involved in the conflict
Mediation serves as a constructive approach to resolving conflicts by providing a neutral third party to guide communication and help parties find common ground. It promotes collaboration and fosters a more positive work environment.
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