What is the role of mediation in resolving complex employee grievances?
- Mediation escalates conflicts further
- Mediation facilitates communication and agreement
- Mediation is only suitable for minor grievances
- Mediation is unnecessary in grievance resolution
Mediation plays a crucial role in resolving complex employee grievances by facilitating communication and agreement between conflicting parties. It is a voluntary and confidential process that aims to find mutually acceptable solutions.
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