In a scenario where a conflict escalates rapidly, what immediate steps should be taken by a team leader?
- Call an emergency team meeting to address the issue
- Escalate the matter to higher management for intervention
- Mediate between the conflicting parties individually
- Separate the involved parties and diffuse the immediate tension
In a rapidly escalating conflict, the team leader should separate the involved parties to diffuse immediate tension. This allows emotions to cool down and provides time for a more rational resolution later.
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