Which of the following is essential for effective grievance handling: empathy, strictness, or speed?

  • Empathy
  • Empathy and Strictness
  • Speed
  • Strictness
Empathy is essential for effective grievance handling. It allows HR professionals to understand the emotional aspects of the grievance and demonstrate a genuine concern for the employee's well-being. Strictness and speed are important but should be balanced with empathy.
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