If a grievance is raised against a senior manager, what steps should be taken to ensure impartiality?
- Assign an unbiased investigator external to the department
- Involve the HR manager directly reporting to the senior manager
- Let the senior manager handle the investigation to maintain hierarchy
- Seek input from colleagues before deciding on the investigation approach
To ensure impartiality in a grievance against a senior manager, it is advisable to assign an unbiased investigator external to the department. This helps in maintaining fairness and transparency throughout the investigation process.
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