An employee consistently exceeds their targets but struggles with team collaboration. What performance management approach should be used?

  • Focusing solely on quantitative metrics
  • Ignoring the collaboration aspect
  • Implementing strict disciplinary actions
  • Incorporating 360-degree feedback
B. Incorporating 360-degree feedback is the appropriate approach. This method gathers input from peers, subordinates, and managers, providing a holistic view of the employee's performance, including collaboration skills. It helps in addressing the teamwork aspect while recognizing individual achievements.
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