If an AI system designed for customer support begins to show a decline in performance due to increased user traffic, how would you mitigate the challenges related to scalability and maintain service quality?

  • Implement load balancing and auto-scaling.
  • Increase server hardware capacity.
  • Optimize the existing AI model.
  • Train the AI model on more data.
When an AI system faces scalability issues due to increased traffic, the most effective solution is to implement load balancing and auto-scaling. This ensures that resources are allocated efficiently to handle varying levels of traffic, maintaining service quality and preventing performance degradation.
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