What is the role of chatbots in the banking sector?
- Handling routine customer inquiries and providing quick responses.
- Managing executive decision-making processes.
- Optimizing back-end database operations.
- Performing financial audits.
Chatbots in the banking sector play a crucial role in handling routine customer inquiries, providing quick and efficient responses to common questions, and assisting customers with basic tasks such as checking account balances and transaction history.
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