Effective communication with customers requires _________.
- Active Listening
- Lengthy Explanations
- Limited Availability
- Technical Jargon
Effective communication with customers requires active listening. Active listening involves fully concentrating, understanding, responding, and remembering what the customer is saying. It helps in building rapport, understanding their needs, and providing appropriate solutions. Avoiding technical jargon and keeping explanations concise and clear also contribute to effective communication. Being available to address their concerns promptly is crucial for maintaining good customer relations.
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