How can empathy help in resolving conflicts effectively?
- It allows understanding others' perspectives
- It encourages rigid thinking
- It escalates conflicts
- It promotes blame-game
Empathy involves understanding others' emotions and perspectives, which can facilitate communication and build rapport. In conflict resolution, empathy helps in acknowledging the other party's feelings and concerns, leading to more constructive discussions and collaborative problem-solving. Recognizing empathy's role is vital for fostering a positive resolution environment.
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