In what ways can reflective listening improve communication outcomes?
- Clarifying
- Interrupting
- Paraphrasing
- Summarizing
Reflective listening involves mirroring the speaker's words and emotions to demonstrate understanding and validation. By paraphrasing the speaker's message, summarizing key points, and seeking clarification when needed, reflective listening encourages open dialogue and enhances mutual understanding. This approach promotes effective communication outcomes by ensuring that both parties feel heard and respected in the interaction.
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