What strategies can be employed to build long-term relationships with customers?
- Avoid personalizing interactions with customers
- Focus on short-term gains
- Only contact customers when necessary
- Provide exceptional customer service
Building long-term relationships with customers requires providing exceptional service consistently. This includes going above and beyond to meet their needs, addressing any issues promptly, and making them feel valued and appreciated. By doing so, customers are more likely to remain loyal and continue doing business with the company over time.
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