How does active listening contribute to successful negotiation?
- It allows for dominating the conversation
- It creates tension and hostility
- It helps to understand the other party's perspective
- It promotes ignoring the other party's concerns
Active listening is crucial in negotiation as it allows negotiators to truly understand the needs, interests, and concerns of the other party. By empathizing and acknowledging their perspective, negotiators can find common ground and craft mutually beneficial solutions.
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