Active _________ involves fully concentrating on what is being said rather than just passively hearing the message.

Active listening is a critical communication skill that involves fully concentrating on what is being said by the speaker. It goes beyond simply hearing words and entails understanding the speaker's message, asking clarifying questions, and providing appropriate feedback. Active listening requires attentiveness, empathy, and engagement to ensure effective communication and mutual understanding between the speaker and the listener. By actively listening, individuals can build stronger relationships, resolve conflicts, and enhance their overall communication proficiency.