Building trust with customers involves _________.
- Hidden Fees
- Ignoring Feedback
- Overpromising
- Transparency
Building trust with customers involves transparency. Being transparent about products, services, pricing, and policies builds credibility and fosters trust. Overpromising and underdelivering can damage trust, so it's important to set realistic expectations and fulfill promises. Ignoring feedback or complaints can lead to dissatisfaction, while hidden fees or unclear terms can erode trust once discovered. Transparency cultivates positive relationships and enhances customer loyalty.
Loading...
Related Quiz
- What is the importance of setting clear goals as a leader?
- The main purpose of quality assurance is to ensure _________.
- ___________ testing is performed to ensure that individual units or components of the software work correctly.
- How can businesses ensure their employees maintain up-to-date product knowledge?
- What is the primary purpose of delegation in a team setting?