The ITSM process that deals with defining and maintaining the live IT services catalog is called _______.
- Service Blueprint
- Service Catalog
- Service Desk Catalog
- Service Manifesto
The process you're referring to is 'Service Catalog Management.' It's a key component of IT Service Management (ITSM) and involves defining and maintaining the live IT services catalog. This catalog contains information about the available services, ensuring that stakeholders have a clear understanding of the IT services provided.
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