Imagine you're a project manager and your software has gone through Alpha Testing with minimal issues. However, during Beta Testing, multiple users report usability issues. What would be the best course of action?
- Conduct a usability testing session.
- Ignore the feedback as it's just Beta Testing.
- Immediately release a patch.
- Revert to Alpha version.
Beta Testing provides feedback from actual users in real-world settings. Usability issues flagged during Beta Testing are crucial as they provide insights into how the software is perceived by the end-users. The best approach would be to conduct a focused usability testing session to deeply understand the feedback, make necessary adjustments, and improve the software's usability.
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