A software company in the EU offers a service that uses machine learning to make automated decisions about user profiles. A user is unhappy about a decision made about him and requests an explanation. Under which regulation and provision should the company address this request?
- CCPA, Section 1798.105
- GDPR, Article 22
- HIPAA, Section 164.524
- ISO 27001, Clause 8.2.3
GDPR, Article 22, grants users the right to request an explanation for automated decisions that significantly affect them. This ensures transparency and accountability in cases where algorithms or AI systems are used for decision-making.
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