Which statement best describes the integration of ERP and CRM in a business environment?
- ERP and CRM systems seamlessly collaborate
- ERP and CRM systems share all data
- ERP and CRM systems work independently
- ERP focuses on sales, while CRM on HR
The integration of ERP and CRM typically involves sharing data between the two systems to provide a comprehensive view of customer interactions, sales, and other business processes. Both systems work together but are not the same.
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