If a sales team is struggling with tracking leads, sales opportunities, and customer feedback, which system would be most beneficial to implement?

  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Human Resource Management System (HRMS)
  • Sales Force Automation (SFA)
A Customer Relationship Management (CRM) system is specialized for managing customer interactions, leads, and sales opportunities, making it the most beneficial choice for the sales team's needs.
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