The primary difference between ERP and CRM is that ERP focuses on ________ while CRM focuses on ________.
- Customer Engagement
- Data Security
- Internal Business Processes
- Social Media Marketing
The primary difference between ERP and CRM is that ERP focuses on internal business processes, such as financials and supply chain, whereas CRM focuses on customer engagement, helping businesses build and maintain strong relationships with customers through better interactions and service.
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