In JIRA, what is the role of the "Atlassian Universal Plugin Manager" (UPM)?

  • Analyzing project data and generating reports
  • Configuring user permissions and roles
  • Managing and installing plugins and add-ons
  • Monitoring system performance and resource usage
The Atlassian Universal Plugin Manager (UPM) is responsible for managing and installing plugins and add-ons within JIRA. It provides administrators with a centralized interface to browse, install, update, and configure plugins, ensuring seamless integration and management of third-party extensions.

JIRA allows you to associate a workflow with a specific _______.

  • Issue Type
  • Project
  • Transition
  • User Group
In JIRA, workflows can be associated with a specific project. This allows for customization and tailoring of workflows to the specific needs and processes of individual projects within an organization.

What is a backlog in the context of JIRA and Agile project management?

  • A list of bugs and issues
  • A list of completed tasks
  • A list of planned work items
  • A list of tasks to be completed
In Agile project management, a backlog refers to a prioritized list of work items or user stories that need to be completed during the project. It contains features, bug fixes, technical tasks, and other work items. The backlog serves as a repository for all potential work and is continuously refined and reprioritized throughout the project lifecycle. In JIRA, the backlog is often represented as a backlog board where teams can visualize and manage their work items.

Name one popular integration tool used to connect JIRA with external applications.

  • Bitbucket
  • Jenkins
  • Slack
  • Zapier
Zapier is a popular integration tool used to connect JIRA with external applications, enabling seamless communication and automation between different tools.

The "knowledge base" in JIRA Service Desk allows customers to find _______ solutions to their problems.

  • Common
  • Customized
  • Personalized
  • Relevant
The knowledge base in JIRA Service Desk provides a repository of common solutions to issues and frequently asked questions, enabling customers to find relevant answers and self-serve, reducing the need for direct support and improving customer satisfaction.

What is the purpose of "Global Permissions" in JIRA?

  • Assign issue permissions
  • Control access to JIRA system-wide settings
  • Manage project-specific permissions
  • Set issue security
Global Permissions in JIRA are used to control access to system-wide settings such as user management, application access, and administrative functions.

What is a "permission scheme" in JIRA?

  • A feature for generating reports
  • A scheme for managing user passwords
  • A set of rules defining access levels for users
  • A template for creating new projects
A "permission scheme" in JIRA is a predefined set of rules that determine the actions users or groups of users can perform within a project or instance. These schemes are applied to projects and define permissions for various operations, such as viewing, creating, editing, or deleting issues, managing project configurations, or accessing certain features.

What is the purpose of issue linking in JIRA?

  • To assign issues to users
  • To create dependencies between issues
  • To prioritize issues
  • To track relationships between issues
Issue Linking in JIRA allows users to establish relationships or dependencies between different issues. This helps in tracking related tasks, identifying dependencies, and understanding the overall progress of a project. For example, you can link a bug report to the corresponding feature request, or link an epic to its related user stories.

Why might you need to customize a workflow in JIRA?

  • To adjust the user interface layout
  • To align with specific project requirements and processes
  • To enhance reporting capabilities
  • To modify user permissions
Customizing a workflow in JIRA is essential for tailoring the issue tracking process to match the unique needs and workflows of different projects or teams. This customization enables organizations to streamline their workflows, enforce business rules, and improve overall productivity and collaboration.

Sprint Execution involves delivering _______ increments of product functionality.

  • Partial
  • Complete
  • Iterative
  • Incremental
The correct option is "Incremental". Sprint Execution involves delivering incremental increments of product functionality, where at the end of each Sprint, a potentially shippable product increment is delivered, adding value to the product.