Scenario: During a sprint, the team encounters unexpected technical challenges that increase the amount of work required to complete the user stories. What impact would you expect to see on the Sprint Burndown Chart?

  • The burndown chart will show a flat line indicating no change in work remaining.
  • The burndown chart will show a fluctuating line indicating unpredictable progress.
  • The burndown chart will show a shallower slope indicating decreased work remaining.
  • The burndown chart will show a steeper slope indicating increased work remaining.
If unexpected technical challenges arise during a sprint, it will likely increase the amount of work remaining, leading to a steeper slope on the Sprint Burndown Chart. This indicates that the team is facing difficulties in completing the planned work within the sprint timeframe.

_______ is a JIRA feature that helps in project portfolio management for large teams.

  • Agile Board
  • Dashboard
  • Portfolio
  • Workflow
JIRA's Portfolio feature enables project portfolio management, facilitating strategic planning and alignment of projects with organizational objectives, particularly beneficial for large teams.

Which of the following is an example of a custom field type in JIRA?

  • Description
  • Priority
  • Summary
  • Text Field
A custom field type in JIRA could be a Text Field, which allows users to input textual information specific to their needs. Unlike system fields like Priority, Summary, and Description, custom fields are tailored to the requirements of individual projects or teams.

JIRA administrators can customize _______ to control who can perform certain actions on issues.

  • Issue Security Schemes
  • Permission Schemes
  • Project Roles
  • Workflow Schemes
Issue Security Schemes in JIRA allow administrators to restrict access to specific issues based on user roles or groups, controlling who can perform actions like viewing, editing, or commenting on those issues.

The x-axis of a Burndown Chart typically represents _______.

  • Time
  • Story Points
  • Tasks
  • Team Members
The correct option is Time. In a Burndown Chart, the x-axis typically represents time, usually divided into the duration of a sprint. This allows teams to track their progress over time and assess whether they are on track to complete their work by the end of the sprint.

What is a "customer portal" in JIRA Service Desk?

  • A chat platform for real-time support
  • A repository of knowledge articles
  • A self-service interface for customers to raise requests
  • An internal tool for agents to manage tickets
The "customer portal" in JIRA Service Desk is a self-service interface where customers can raise requests, report issues, and track the progress of their tickets. It empowers customers to resolve their queries independently, reducing the workload on support teams and enhancing customer experience.

JIRA's "Project Roles" feature allows you to define _______ roles for project participants.

  • Customized
  • Permission-based
  • Project-specific
  • User-specific
In JIRA, "Project Roles" feature enables you to tailor roles based on project requirements, granting specific permissions to users within those roles.

In JIRA, what is the role of the "Atlassian Universal Plugin Manager" (UPM)?

  • Analyzing project data and generating reports
  • Configuring user permissions and roles
  • Managing and installing plugins and add-ons
  • Monitoring system performance and resource usage
The Atlassian Universal Plugin Manager (UPM) is responsible for managing and installing plugins and add-ons within JIRA. It provides administrators with a centralized interface to browse, install, update, and configure plugins, ensuring seamless integration and management of third-party extensions.

JIRA allows you to associate a workflow with a specific _______.

  • Issue Type
  • Project
  • Transition
  • User Group
In JIRA, workflows can be associated with a specific project. This allows for customization and tailoring of workflows to the specific needs and processes of individual projects within an organization.

What is a backlog in the context of JIRA and Agile project management?

  • A list of bugs and issues
  • A list of completed tasks
  • A list of planned work items
  • A list of tasks to be completed
In Agile project management, a backlog refers to a prioritized list of work items or user stories that need to be completed during the project. It contains features, bug fixes, technical tasks, and other work items. The backlog serves as a repository for all potential work and is continuously refined and reprioritized throughout the project lifecycle. In JIRA, the backlog is often represented as a backlog board where teams can visualize and manage their work items.