Scenario: You have a JIRA project for software development, and you want to implement a workflow that enforces code review before an issue can move to the "Done" status. What workflow element would you use to accomplish this?

  • Issue Type
  • Resolution
  • Status
  • Transition
In JIRA, transitions represent the actions that can be taken on an issue, such as moving it from one status to another. By configuring a transition, you can enforce a code review before transitioning an issue to the "Done" status. This ensures that code reviews are completed before code is considered finished and ready for deployment.

What is the purpose of a Definition of Done (DoD) in Agile?

  • Clearly defines when a user story is considered complete
  • Identifies the project manager
  • Lists all project stakeholders
  • Outlines the project timeline
The Definition of Done (DoD) in Agile serves to clearly define when a user story or task is considered complete and ready to be shipped or released. It typically includes criteria such as code review, testing, documentation, and acceptance criteria. Having a well-defined DoD ensures that there is a shared understanding among the team members regarding the completion criteria for each task or user story.

Scenario: During a Sprint, your team realizes that they have taken on too much work, and it's unlikely they will complete all the planned user stories. What should the team do in this situation to maintain Agile principles?

  • Blame the Product Owner
  • Collaboratively Re-prioritize Tasks
  • Decrease Sprint Quality
  • Extend the Sprint Duration
Collaboratively re-prioritizing tasks allows the team to focus on completing the most valuable user stories within the Sprint, ensuring that they deliver incremental value to stakeholders. Extending the Sprint duration contradicts the time-boxed nature of Agile Sprints and can lead to other planning issues. Decreasing Sprint quality compromises the integrity of the product and violates Agile principles. Blaming the Product Owner is unproductive and undermines teamwork.

What is the difference between a Kanban board and a Scrum board in JIRA Agile?

  • Kanban boards are customizable while Scrum boards are not.
  • Kanban boards are for software development while Scrum boards are for project management.
  • Kanban boards focus on continuous delivery while Scrum boards follow sprints.
  • Kanban boards have swimlanes while Scrum boards do not.
The main difference between Kanban and Scrum boards lies in their approach to workflow management. Kanban boards emphasize continuous delivery, allowing tasks to be pulled as capacity allows, while Scrum boards operate within fixed-length iterations called sprints. This influences how work is planned, executed, and monitored throughout the development process.

Quick filters in Agile boards allow you to create _______ criteria for issues displayed on the board.

  • Continuous
  • Dynamic
  • Static
  • Static and Dynamic
Quick filters in Agile boards enable the creation of both static and dynamic criteria for filtering issues displayed on the board. This flexibility allows users to focus on specific subsets of issues based on their current needs.

What is the difference between a user and a group in JIRA?

  • A user can access all projects, while a group can only access specific projects
  • A user can belong to multiple groups, while a group can only contain one user
  • A user has administrative privileges, while a group does not
  • A user represents an individual, while a group is a collection of users
In JIRA, a user represents an individual account, while a group is a collection of users. Users have their own set of permissions and can perform actions independently, whereas groups are used to assign permissions to multiple users collectively. Users can belong to multiple groups, allowing for flexible permission management.

What precautions should be taken before initiating a restore process in JIRA?

  • Delete existing data, Disable antivirus software, Enable all plugins, Share backup file publicly
  • Stop JIRA services, Verify backup integrity, Share backup file publicly, Disable email notifications
  • Verify backup integrity, Ensure compatibility between backup and JIRA version, Disable email notifications, Stop JIRA services
  • Verify backup integrity, Update JIRA version, Disable firewall, Change backup file extension
Before initiating a restore process in JIRA, it's crucial to take certain precautions. Firstly, verify the integrity of the backup to ensure it's not corrupted. Secondly, ensure compatibility between the backup and the JIRA version to prevent any compatibility issues during restoration. Additionally, it's recommended to disable email notifications and stop JIRA services to prevent any interruptions during the restore process.

What are the key components of a JIRA Service Desk "knowledge base"?

  • Articles, Categories, Labels
  • Projects, Versions, Components
  • Statuses, Transitions, Workflows
  • Tickets, Assignees, Comments
The key components of a JIRA Service Desk knowledge base include articles, categories, and labels. Articles contain the information and solutions for common issues, categories help in organizing articles effectively, and labels enable easy search and retrieval of relevant articles.

Scenario: A team member mistakenly assigned an issue to the wrong person in JIRA. What action should they take to reassign the issue to the correct team member?

  • Edit Issue
  • Assign to Me
  • Move
  • Assign
To reassign an issue to the correct team member in JIRA, the appropriate action is to use the "Assign" option. This allows the user to select the correct team member to whom the issue should be assigned. Therefore, the correct option is Assign.

What is a "validator" in a JIRA workflow, and how does it work?

  • A validator ensures that an issue meets certain criteria after a transition has been executed.
  • A validator ensures that an issue meets certain criteria before a transition can be executed.
  • A validator ensures that an issue meets certain criteria during issue creation.
  • A validator ensures that an issue meets certain criteria during issue editing.
A "validator" in a JIRA workflow is a rule or condition that must be satisfied before a transition can be executed. Validators are used to enforce specific requirements or checks on an issue before it moves from one status to another. For example, you can use a validator to ensure that certain fields are filled out, or that certain conditions are met before an issue can be transitioned to a different workflow status. Validators help maintain data integrity and enforce workflow rules.