What type of information can be obtained from a Sprint Burndown Chart?

  • Future sprint planning details
  • List of team members and their roles
  • Progress of work completed versus work remaining over time
  • Total number of tasks in the sprint
A Sprint Burndown Chart provides information about the progress of work completed versus work remaining over time. It visually represents how much work has been completed each day compared to the total amount of work planned for the sprint. This helps teams track their progress and identify any deviations from the sprint plan, allowing them to make necessary adjustments to meet their goals.

What is the purpose of system configuration in JIRA?

  • To configure network settings for JIRA access
  • To customize JIRA settings according to organizational requirements
  • To install JIRA plugins for additional functionality
  • To perform routine maintenance tasks on JIRA servers
System configuration in JIRA serves the purpose of customizing the platform to align with specific organizational needs and workflows. It involves setting up projects, issue types, workflows, permissions, and other configurations to ensure JIRA effectively supports the organization's processes. This customization enhances productivity and collaboration within teams using JIRA.

In JIRA, what is the purpose of the "Indexing" component?

  • Generating reports
  • Managing search functionality
  • Managing user permissions
  • Storing project data
The purpose of the "Indexing" component in JIRA is to manage search functionality. It creates and maintains an index of all the data stored in JIRA, allowing for quick and efficient search operations across projects, issues, and other entities within the system. Without proper indexing, search queries would be slow and inefficient, impacting user productivity and system performance.

What is the JIRA Query Language (JQL) used for in the context of Bulk Operations?

  • Creating new issues in bulk
  • Deleting issues in bulk
  • Filtering issues based on specific criteria
  • Moving issues between projects
JQL is used for filtering issues based on specific criteria, allowing users to perform bulk operations on a set of filtered issues. It helps in narrowing down the search to a specific set of issues that need to be acted upon.

How does JIRA Service Desk handle "queues" and "agents"?

  • Queues and agents are interchangeable terms in JIRA Service Desk
  • Queues are automated responses, while agents are human responders
  • Queues are for customers to wait in line, while agents manage the overall workflow
  • Queues are used to organize and prioritize incoming requests, while agents are responsible for resolving those requests
In JIRA Service Desk, "queues" are used to organize and prioritize incoming requests based on criteria such as issue type, priority, or SLA. "Agents" are individuals or teams responsible for resolving these requests. Agents can access queues to view and work on tickets assigned to them or their team, ensuring efficient handling of customer issues and inquiries.

Give an example of a common use case for integrating JIRA with a version control system.

  • Automated issue tracking in commit messages
  • Automatic code deployment based on issue status
  • Automatic creation of issues based on commits
  • Real-time code reviews
Integrating JIRA with a version control system allows for automated issue tracking in commit messages. Developers can reference JIRA issue keys in their commit messages, which helps in tracking changes and linking them to specific issues. This improves traceability and transparency in the development process.

What is the purpose of the "Manage Watchers" permission in JIRA?

  • To allow users to add or remove watchers from issues, granting them visibility into issue updates and changes.
  • To enable users to edit the list of watchers for an issue, controlling who receives notifications about issue updates.
  • To grant users the ability to assign or unassign watchers to specific issues, ensuring they receive notifications on relevant updates.
  • To provide users with the ability to manage the list of watchers for a project, allowing them to control who can view issue details.
The "Manage Watchers" permission in JIRA empowers users to add or remove watchers from issues, thereby regulating who receives notifications about updates and changes to those issues.

What is the purpose of JIRA's "Issue Collector" feature in scaling JIRA for large teams?

  • The Issue Collector allows users to create and submit issues to JIRA from any web page, streamlining the issue reporting process.
  • The Issue Collector automatically assigns priority to incoming issues based on predefined criteria.
  • The Issue Collector enables JIRA administrators to limit the number of issues that can be created, improving scalability.
  • The Issue Collector provides real-time analytics on team productivity and issue resolution.
The purpose of JIRA's Issue Collector feature in scaling for large teams is to streamline the issue reporting process. It allows users to create and submit issues directly from any web page, eliminating the need to navigate to JIRA. By simplifying and centralizing issue submission, it helps to scale JIRA for large teams by reducing friction in the reporting process and ensuring that issues are captured efficiently.

JIRA's "Time Tracking" permission is used to control the ability to log _______.

  • Time Estimates
  • Time Spent
  • Time Tracking
  • Work Logs
The "Time Tracking" permission in JIRA controls the ability of users to log time spent on issues. By managing this permission, administrators can regulate who can track and record time against tasks within the system.

How can you filter issues on an Agile board to display only specific types of work items?

  • By adjusting board settings
  • By creating JQL filters
  • By manually selecting each issue type
  • By rearranging columns based on issue type
In JIRA, filtering issues on an Agile board to display specific types of work items can be achieved by creating JQL (JIRA Query Language) filters that specify the criteria for selecting issues based on their attributes and properties.